Resources

To navigate our FAQ page, simply click any of the questions below to reveal the answer below.

  • What is Automatic Payment Plan (ACH)?
  • Door County Cooperative has an automatic payment program known as the Automated Clearing House (ACH). This ACH system will allow you to authorize your bank to deduct from either your checking or savings account the billed amount owed to Door County Cooperative. This system will process your payment automatically on the 10th of each month.

    If you are interested in establishing this automated payment system, call the credit department at (920) 743-6555 and we will mail or fax you an ACH Authorization Form or download the ACH form here . Complete the form and return it to our office with a voided check.

  • What is Propane Budget Plan?
  • The budget payment plan option gives our propane users the ability to have a level even payment throughout the year instead of large heating invoices during the winter months. This system will process your payment automatically on the 15th of each month.

    Door County Coop provides this option as a service to our customers. If you are interested in our Budget Payment program, call our propane department at (920) 743-7304 and we will mail you a Budget Form. Complete the form and return it to our office. If you are not currently a member, or you are a cash only customer, you must fill out our Member and Credit Application found here.

  • Can I have my monthly statement(s) sent to my email?
  • Yes. Door County Cooperative can deliver your statement via email instead of a paper copy. If you are interested simply email info@doorcountycoop.com, then state your account number and request paperless billing.

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    Created by: Desmond DePas